Privacy Policy

Introduction

Welcome to xfollowers ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By accessing or using xfollowers.app, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access our website or use our services.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account information (email address, username) when you create an account
• Payment information (processed securely through our payment provider)
• Communications you send to us (support requests, feedback)
• Content you submit through our services

Information Collected Automatically

When you use our services, we automatically collect certain information:

• Usage data (features used, time spent, interactions)
• Device information (browser type, operating system, IP address)
• Cookies and similar tracking technologies
• Analytics data through PostHog (see Third-Party Services below)

How We Use Your Information

We use the collected information for the following purposes:

• Providing and improving our services
• Processing transactions and sending related information
• Responding to your comments, questions, and requests
• Sending you promotional communications (with your consent)
• Monitoring and analyzing trends, usage, and activities
• Detecting, investigating, and preventing fraudulent transactions
• Complying with legal obligations

Third-Party Services

We use third-party services to operate our business:

Analytics

We use PostHog, an analytics service, to understand how users interact with our website. PostHog may collect anonymized usage data. You can opt out of PostHog tracking by disabling JavaScript or using browser extensions that block tracking.

Payments

Payment processing is handled by Dodo Payments. We do not store your credit card or payment details on our servers. All payment information is processed securely by our payment provider in accordance with their privacy policy.

Hosting and Infrastructure

Our website is hosted on Cloudflare Pages. Your data may be processed by our hosting providers in accordance with their respective privacy policies.

Cookies and Tracking Technologies

We use cookies and similar technologies for several purposes:

• Essential cookies (required for authentication and security)
• Analytics cookies (to improve our services)
• Functional cookies (to remember your preferences)

You can control cookies through your browser settings. Note that disabling certain cookies may affect the functionality of our services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Account information is retained while your account is active. You may request deletion of your account and associated data at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights:

• Access to your personal information
• Correction of inaccurate or incomplete data
• Deletion of your personal information ("right to be forgotten")
• Restriction of processing
• Data portability
• Objection to processing

To exercise these rights, please contact us at hello@xfollowers.app.

Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the bottom of this policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at:

Email: hello@xfollowers.app